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Thawani Payment Provider with Refund

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Required Apps Website (website)
eCommerce (website_sale)
Discuss (mail)
Invoicing (account)
Technical Name wbl_payment_thawani
License OPL-1
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Technical Name wbl_payment_thawani
License OPL-1

1. Introduction

The WBL Payment Thawani module enables seamless integration of the Thawani Payment Gateway with Odoo’s eCommerce and sales platforms. Designed for businesses in Oman and beyond, this module allows customers to complete transactions securely and efficiently within your Odoo environment. With robust security standards and a smooth checkout process, it helps merchants provide a better shopping experience.

2. Key Features

  • Direct integration of Thawani Payment Gateway with Odoo.

  • Secure online payment processing with tokenized transactions.

  • Simple checkout flow designed to minimize cart abandonment.

  • Real-time transaction status updates within Odoo.

  • Multi-currency support for broader customer reach.

  • User-friendly configuration options with minimal technical setup.

  • Compatibility with Odoo Sales and eCommerce modules.

3. Benefits

  • Enhanced Security: Provides customers with safe, encrypted payment processing through Thawani.

  • Improved User Experience: A fast, reliable, and simplified checkout flow improves customer satisfaction.

  • Regional Adaptation: Tailored for Oman’s payment ecosystem while supporting international customers.

  • Business Growth: Secure and trustworthy payment solutions help build credibility and customer loyalty.

  • Seamless Integration: No need for third-party tools—fully managed within Odoo.

4. Compatibility & Technical Details

  • Odoo Compatibility: Works with Odoo versions 18.0 and above.

  • Dependencies: Requires Odoo Website and eCommerce apps for full functionality.

  • License: Odoo Proprietary License (OPL-1).

  • Deployment: Supports Odoo Online, Odoo.sh, and On-Premise installations.

  • Technical Details: Built with modular design ensuring easy updates and maintenance.

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Thawani Payment Provider
with Refund
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Thawani Payment Provider with Refund

The Thawani Payment Provider app seamlessly integrates Thawani's secure payment system into your website, offering a streamlined online payment experience. Customers can conveniently log into their Thawani accounts to use stored payment details, ensuring quick transactions. Additionally, the app facilitates efficient refund processing, enabling admins to manage refunds directly, and enhancing customer trust and satisfaction.

Thawani Payment Provider with Refund Benefits

Simplified Transaction Process

Efficient Order Management

Increased Customer Loyalty

Customer Convenience

Enhanced Security

Boosted Sales

Thawani Payment Provider with Refund Features

Secure Thawani Integration:

  • Allows customers to use their Thawani account for seamless transactions safely.

Efficient Refund Processing:

  • Enables admins to handle refunds directly, streamlining customer service operations.

User-Friendly Experience:

  • Simplifies the checkout process by allowing customers to pay quickly with stored account details, enhancing user satisfaction.

Real-Time Transactions:

  • Ensures fast and reliable payment processing, providing a smooth purchasing experience for customers.

Thawani Payment Provider with Refund Workflow

  • Go to Website -> Configuration -> Payment Providers.
  • Select the Thawani Payment Provider.
  • Configure the credentials from Thawani.
  • Save the record.
  • Thawani Payment acquirer should now be available on the Odoo website checkout.
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Frequently Asked Questions

Sometimes you need a quick answer to your
question. You can get it right away here.

General

We provide technical support to resolve installation, configuration, and functionality-related issues. Support details are outlined in our support policy. We also customize our Odoo App to meet your business needs.
Yes, our modules are designed to be multi-language compatible. Follow the provided guidelines to configure language settings within Odoo.
Follow our step-by-step installation guide for each module. Generally, it involves downloading the module, placing it in the add-ons folder, and updating the module list in Odoo.
Our extensions are regularly updated to support the latest stable Odoo versions. For compatibility details, refer to the product description page.
Compatibility varies. Refer to the documentation or contact our support team for specific details on integrating our modules with third-party extensions.
Refer to the refund policy of Odoo for detailed information on eligibility and conditions for refunds. We strive to address concerns and provide satisfactory solutions.
Yes, our modules are designed to be responsive and compatible with various devices. Follow best practices for mobile optimization within your Odoo instance.

Payment Providers

First, navigate to the website and select Configuration to configure payment options for online transactions. Next, click on payment providers to access the available payment methods. Finally, select the Thawani payment provider.

Enter Credentials

Select the Thawani payment provider to enable it for processing transactions. After activation, enter the necessary credentials, including the Thawani secret key and thawing publishable key, on the payment providers page.

Enable Payment Method

Navigate to the configuration tab and have the admin click on "Enable Payment Methods." Once the feature is activated, the name of the selected payment method will appear in the payment form section. This visibility provides users with clear options for processing payments efficiently.

Thawani From Payment Method

To proceed with online transactions, you need to enable the Thawani payment option in the payment method settings. This allows customers to make thawing payments during the checkout process

Delivery Method Page

After selecting the products, proceed to choose the delivery method to ensure accurate shipping for your order. This selection is essential for confirming the order summary details related to the products.

Thawani Payment Option

The Thawani payment option is now available for use. Select the Thawani payment method to initiate online transactions.

Thawani Card Details

After selecting the Thawani payment option, review the order summary and proceed to enter the required details. Input your card information, including the cardholder's name, card number, expiration date, and CVC code.

OTP Popup

After clicking the pay button, a popup will appear prompting you to enter your OTP. Input the valid OTP number provided and then click the "Verify & Pay" button to complete the transaction.

Order Payment Information

The payment confirmation is displayed successfully, indicating that the transaction has been processed. This message assures users that their payment was completed without errors.

Payment Transaction History

Access the configuration settings and select payment transactions to view the payment transaction history. This section will display all transaction records along with their current status for easy monitoring.

Thawani Transaction Details

View the complete payment transaction details, which include the thawing transaction ID, thawing transaction currency, and thawing transaction status. This information provides a clear overview of the transaction for better tracking and management.

Customers Payment List

Navigate to Invoicing and select Customers, then choose Payments. Choose any one payment in the list to view the payment details.

Refund Process

On the customer payment page, you can view details of the order processed using the Thawani payment option. To initiate a refund, click the refund button corresponding to the amount you wish to refund.

Refund Reason

After clicking the refund button, a popup will display details including the Thawani transaction ID, Thawani payment ID, and the maximum refund amount. Enter the reason for the refund based on your preferences. Providing this information is important for processing the refund accurately.

Refund Payment Transaction History

Show the refund payment transaction history along with their statuses on the payment transaction page. This information allows for efficient tracking of all refund transactions processed.

Refund Transaction Details

Display the complete details of the refund transaction, including the refund amount. In the Thawani refund details section, provide the Thawani refund ID, refund currency, and refund status.

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Should you encounter any issues or have feature requests for our Odoo App, please don't hesitate to contact us at

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