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Cash on Delivery - Enable COD Payment

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Required Apps • Discuss (mail)
• Sales (sale_management)
• Website (website)
• eCommerce (website_sale)
• Invoicing (account)
Technical Name wbl_payment_cash_on_delivery
License OPL-1
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Technical Name wbl_payment_cash_on_delivery
License OPL-1

Introduction

The Cash on Delivery Payment Acquirer module adds a trustworthy and flexible payment option by integrating COD directly into Odoo 18's website checkout. This solution enables customers who prefer not to pay online to complete purchases confidently, while giving businesses full control over tracking, collecting, and recording payments without manual processes.

Key Features

  • Adds Cash on Delivery as a selectable payment option during checkout.

  • Centralized COD payments menu for easy tracking and management.

  • "Collect Now" action allows entry of payment details: collector, date, amount, and comments.

  • Supports partial payments, updating remaining balance until fully collected.

  • Efficient order status updates triggered by payment actions (e.g., marking as “Collected”).

  • Automatically generated invoices upon successful collection completion.

  • Customer email notifications sent upon payment confirmation.

  • COD fees and rules configurable (e.g., charge application, date ranges, exclusions).

  • Visibility of COD status directly from sales and delivery views.

Benefits

  • Extends payment accessibility to customers who prefer offline modes.

  • Builds trust and credibility with flexible payment workflows.

  • Streamlines backend processes by centralizing COD management.

  • Automates invoicing, reducing manual work and delays.

  • Maintains payment transparency with partial payment tracking.

  • Enhances customer experience through timely notifications.

  • Supports fee management to offset COD handling costs.

  • Improves data clarity and auditing with linked records and statuses.

  • Facilitates operations in markets with limited online payment infrastructure.

  • Offers scalable COD infrastructure for growing e-commerce businesses.

Compatibility & Technical Details

  • Required Modules: Website (website_sale), Sales (sale_management), Invoicing (account), Discuss (mail) (typical dependencies for e-commerce and payments)

  • License: OPL-1 (proprietary module license) (common for commercial Odoo add-ons)

  • Technical Name: wbl_payment_cash_on_delivery (based on naming convention)

  • Installation Steps:

    1. Add the module folder to your Odoo addons directory.

    2. Update the app list via the Odoo Apps interface.

    3. Install Cash on Delivery Payment Acquirer.

    4. Configure COD settings—fees, availability rules, notifications—via new settings in e-commerce configuration.

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Cash on Delivery -
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Cash on Delivery - Enable COD Payment

The Cash on Delivery App allows businesses to integrate cash-on-delivery options seamlessly into their payment workflows. This app provides admins with customisable settings to tailor the COD experience to their specific needs. By implementing features such as cart thresholds, product and customer exclusions, and geographic restrictions, this app enhances operational efficiency while meeting customer preferences. The ability to manage COD fees further ensures that businesses can maintain profitability while offering a reliable payment method. With user-friendly configurations, this app is essential for streamlining cash-on-delivery transactions.

Cash on Delivery - Enable COD Payment Benefits

Enhanced Customer Convenience

Flexible Payment Management

Improved Operational Efficiency

Customizable Business Strategies

Increased Market Research

Cost-effective Transaction Management

Cash on Delivery - Enable COD Payment Features

Minimum and Maximum Cart Amounts:

  • Admins can set thresholds for both minimum and maximum cart values, ensuring that only transactions meeting specific criteria can utilize the COD payment option. This feature helps manage risk and aligns with business strategies.

Product Exclusion:

  • This feature allows admins to disable COD for selected products. By controlling which products can be purchased using COD, businesses can optimize their payment offerings based on product types.

Customer Exclusion:

  • Admins have the ability to exclude specific customers from using the COD payment method. This targeted control allows businesses to mitigate risks associated with unreliability from certain customers.

Date Range Configuration:

  • Set specified date ranges during which COD payment options are available, allowing businesses to align payment processes with operational schedules and logistical realities.

Geographic Restrictions:

  • Customize where COD payment methods are offered by choosing specific countries and states. This feature helps tailor options to regional preferences and delivery logistics.

Expected Delivery Date Display:

  • The app can show expected delivery dates on product pages, providing customers with transparency regarding when they can expect their orders, and enhancing trust and satisfaction.
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General

We provide technical support to resolve installation, configuration, and functionality-related issues. Support details are outlined in our support policy. We also customize our Odoo App to meet your business needs.
Yes, our modules are designed to be multi-language compatible. Follow the provided guidelines to configure language settings within Odoo.
Follow our step-by-step installation guide for each module. Generally, it involves downloading the module, placing it in the add-ons folder, and updating the module list in Odoo.
Our extensions are regularly updated to support the latest stable Odoo versions. For compatibility details, refer to the product description page.
Compatibility varies. Refer to the documentation or contact our support team for specific details on integrating our modules with third-party extensions.
Refer to the refund policy of Odoo for detailed information on eligibility and conditions for refunds. We strive to address concerns and provide satisfactory solutions.
Yes, our modules are designed to be responsive and compatible with various devices. Follow best practices for mobile optimization within your Odoo instance.

Payment Provider: Backend

Cash on delivery payment provider.

Payment Method On Frontend

Enabled cash-on-delivery functionality on the platform.

Cash on Delivery Payment

Use the toggle to enable or disable Cash on Delivery and set rules for its functionality.

Odoo COD Provider: Configuration Tab

Manage Free Cash on Delivery from the Configuration Tab.

COD Payment: Messages Tab

Odoo allows admins to customize COD payment messages for various statuses.

Cash On Delivery Rules

Click on "COD Payment Rules" in the Website Configuration section to create a new rule.

Cash on Delivery Rules Setup

The admin can manage COD rules by adjusting order amounts, excluding particular customers/products, defining date ranges, and allowing COD in specific countries.

COD Availability Message

Display multiple messages on the product page, including delivery dates and customers show delivery dates after specific days.

Cash on Delivery Fee Settings

Enable a custom fee for COD payments, give it a personalized name, and enter the fee amount.

Product Page: Availability Message

Display cash on delivery availability Show messages regarding COD unavailability on the product page. and the expected delivery date on the product page.

Product Page: Unavailability Message

Show messages regarding COD unavailability on the product page.

Pick a Payment Option

Cash on Delivery is currently disabled due to the assigned COD rule.

COD Disabled According to Cart Range

The Cash on Delivery payment method is disabled, as the cart total is above the allowable limit.

Available with an Additional Fee

When conditions are fulfilled, the COD option is available with an added fee if selected.

Order Successfully

Order completed successfully using Cash on Delivery.

Order Details (Admin View)

View the details of the Cash on Delivery order, including any COD fees, in the admin panel.

Payment Transaction

Form view for tracking and managing all Cash on Delivery transaction records.

COD Payment Method

COD must be enabled in the payment methods after activating the provider.

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