$ 386.92
| Required Apps |
•
Live Chat (im_livechat)
• Website (website) • Discuss (mail) |
| Community Apps Dependencies |
website_live_chatbot
multi_chatbot_connector |
| Technical Name |
website_live_chatbot_mcq
|
| License | OPL-1 |
| Technical Name |
website_live_chatbot_mcq
|
| License | OPL-1 |
Website Live Chatbot MCQ Questions
Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. it supports MCQ (Multiple Choice, Single Answer) type of questions which reduce effort of customer to key in long explanation and allows us to collect accurate information from them. you can configure multiple choice answers in Text OR Image OR Image + Text format which provide excellent appearance for your customer. it is more facilitate the mechanism of survey scheme.
We provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise.
We are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well.
Editions Supported
1. Community Version
2. Enterprise Version
Note: This module is developed, designed and tested on odoo vanila.
Available Key Features
- MCQ based question and answers.
- Image and Text supported answers.
- Fast and smooth your communication with less key-in.
- Improve accuracy of communcation with to the point answers.
- Reduce chances of mis-communications.
- Enables supports of chain of chatbots.
Screenshots
Note :- Please follow functional flow from the screenshots attached on our #geminatecs app named with 'website_live_chatbot'. (already available as dependent app for this app)
Configure Radio Options.
Configure Canned Responses.
1) Substitution Type = Text.
- When the substitution type is set to "Text" then the response will be given in text format.
2) Substitution Type = Radio.
- When the substitution type is set to "Radio" then the response will be given in mcq format with a single answer to select.
Support Category (Default Question).
Livechat Channel.
Customer Answering to Multiple choice answers conversation.
Operator Side
- If the customer is answering the mcq(s) then operator cannot join the chat with related customer. once the customer finished answering mcq(s) then operator can chat with the customer.
- After the customer finished answering mcq(s), operator can chat with the customer
Our Services
Odoo Customization
Odoo Implementation
Odoo Integration
Odoo Support
Complimentary Support
You will get 60 days free support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issue related to this module.
Contact / Support
Need assistance?
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.