Odoo Website Shopping Assistant ( AI Chatbot )

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Required Apps	• Discuss (mail) • Live Chat (im_livechat) • Website (website)
Community Apps Dependencies	wk_ai_opensource_llm_base
Technical Name	`odoo_openai_chatbot`
License	OPL-1

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Technical Name	`odoo_openai_chatbot`
License	OPL-1

Description
License

Introduction

The Odoo OpenAI Chatbot module allows businesses to integrate an AI-powered chatbot into their Odoo website. The chatbot can interact with customers in real time, providing instant answers and support. It leverages advanced AI models like OpenAI, Groq, and open-source alternatives, offering flexible and intelligent responses to improve customer engagement.

Key Features

Multiple AI Model Support: Integrates OpenAI, Groq, and open-source models, allowing selection based on business needs.
Backend Bot Training: Administrators can train and configure the chatbot using product and business data to enhance response quality.
Live Chat & Discuss Integration: Works seamlessly with Odoo Live Chat and Discuss modules for unified communication.
24/7 Automatic Responses: Provides continuous support with instant, automated replies to customer inquiries.
Multi-Language Support: Capable of interacting with customers in multiple languages to reach a global audience.

Benefits

Enhanced Customer Experience: Provides quick and accurate responses, improving satisfaction and engagement.
Time and Cost Savings: Reduces workload for staff by automating repetitive customer interactions.
Increased Sales Conversion: Assists customers in finding products and completing purchases, boosting revenue.
Easy Management: Offers a user-friendly admin interface for configuring and monitoring chatbot performance.

Compatibility & Technical Details

Technical Name: odoo_openai_chatbot
License: Odoo Proprietary License v1.0
Required Applications:
- Website (website)
- Live Chat (im_livechat)
- Discuss (mail)
Python Requirement: Version 3.8.1 or higher
Installation: Install via standard Odoo module process. Ensure all required applications are installed.
Configuration: Admins can configure and manage bots via Live Chat > Configuration > Bots.

Supported Editions :

Community

Enterprise

Website Shopping Assistant (AI Chatbot)

Give Your Odoo Store a Voice with AIâ

Odoo Website Shopping Assistant (AI chatbot) uses smart AI like OpenAI and Groq to quickly answer customer questions and make their shopping easier and faster.

Information

User Guide

https://webkul.com/blog/odoo-website-shopping-assistant-odoo-chatbot-using-openai/

WEBKUL All Odoo Apps

Smart Shopping with AI Chatbot

Odoo Website Shopping Assistant (AI chatbot) makes it easier for customers to shop by quickly answering their questions in real-time. It uses smart AI tools like OpenAI, Groq, or open-source models to understand what customers ask and give helpful replies. The chatbot shares personalized information based on your Odoo data, making the shopping experience smoother. Since itâs available all day, every day, it helps keep your customers happy and engaged on your website.

Train and Manage Your Bot with Ease

Odoo Website Shopping Assistant (AI chatbot) allows admins to prepare AI bots using either business-specific Odoo data or broader, general-purpose AI responses. It supports OpenAI, Groq, and open-source providers. You can easily choose models, fields, and meta fields to personalize the chatbotâs behavior. Managing and updating the chatbot is simple and can be done directly from the backend.

AI Tools Beyond the Storefront

Odoo Website Shopping Assistant (AI chatbot) isnât just limited to your website, it can support users across different platforms. For internal use, a dedicated 'AI Chatbot' channel in the Discuss menu lets authorized members access and interact with the AI. You can analyze chatter messages, generate summaries, and download them in PDF format. With features like date range filters and cron-based embedding updates, it supports both customer and internal needs.

Prerequisites

Required dependencies:

Python version of 3.8.1 or above is required to install the dependencies.
After confirming the Python version, install the dependencies listed in the `requirements.txt` file associated with the module.
pip3 install -r odoo_openai_chatbot/requirements.txt

PostgreSQL Configuration (for pgvector):

Ensure these parameters are set in your


            odoo.conf

                      [options]
                      db_host = localhost       ; PostgreSQL host (default: localhost)
                      db_port = 5432            ; PostgreSQL port (default: 5432)
                      db_name = odoo            ; Database name (default: odoo)
                      db_user = odoo            ; Database user (default: odoo)
                      db_password = odoo        ; Database password (default: odoo)

There are 2 vectostores sklearn and pgvector supported by this module. Module uses the Postgres vector database. To know more about it follow the doc - https://python.langchain.com/docs/integrations/vectorstores/pgvector
If you are using pgvector, need to create vector extension before installing the module. To install pgvector extension please follow the doc - https://github.com/pgvector/pgvector#installation
While dependencies of sklearn are already added in the requirements.txt
Note: Odoo.sh only supports sklearn vectorstore

Note: The module has been thoroughly tested on the Ubuntu operating system.

How it works

How to train your bot

Highlighted Features

Show an AI-powered chatbot on your website

Supports OpenAI, Groq, and open-source LLMs

Easily create and manage custom AI bots

Train the chatbot using selected Odoo records

AI Chatbot channel added in the Discuss menu for AI responses

Show an AI-powered chatbot on your website

Choose between contextual or direct AI replies

Download detailed PDF summaries of chatter messages

Screenshots
Detailed Features
Changelog

Detailed Features List

Enhanced Shopping Experience

Instantly answers product-related queries with AI support
Shares smart recommendations using trained Odoo data
Boosts customer engagement and shopping satisfaction

Easy Configuration

Easily configure the chatbot from Odoo backend
Select provider, fields, and meta fields for training
Add and generate custom data before training the botâ

Boost Profits

Manage multiple customer queries at the same time
Increase customer retention with 24/7 AI support
Improve sales by assisting users in real-time

Advanced AI Utilities

Summarize chatter messages using AI and date filters
Preview and download summaries in PDF format
Access the AI chatbot in Discuss and auto-update embeddingsâ

Smart Response Controls

Choose between contextual or AI-generated replies
AI prompt selection for tailored responses
Auto-update stored embeddings with cronâ

Smooth Integration

Fully compatible with Odoo website and backend
Supports pgvector, sklearn, and faiss vector databases
Thoroughly tested on Ubuntu for stable performance

Configure Vectorstore and Cron for Chatbot Training

Manage AI Server Configurations with Multiple LLM Providers

Configure multiple AI bots

Configure AI Bots with Contextual and Direct Response Options

AI-Generated Summary for Selected Period

Access AI Chatbot from Internal Discuss Channel

Release 1.1.0

5th July,2023

Improvement

This module now supports providers such as OpenAI, Groq, and open-source LLM.

This module depends on module wk_ai_opensource_llm_base

Release 1.0.1

26th june, 2023

Improvement

Supported chat with history

Why Choose Webkul

Top reasons to trust Webkul for your business needs

A Prominent Name in Odoo Development

Certified and experienced Personnel

Tailored more than 700 Odoo apps

Served 1500+ customers (enterprise & community)

Support

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Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.