$ 254.96
| Required Apps |
•
Inventory (stock)
• Manufacturing (mrp) • Purchase (purchase) • Sales (sale_management) • Discuss (mail) • Invoicing (account) |
| Technical Name |
jt_service_management
|
| License | OPL-1 |
| Technical Name |
jt_service_management
|
| License | OPL-1 |
Introduction
This Odoo module enhances service workflows by automating key operational steps. It ensures technicians and service providers stay informed through instant notifications when spare parts become available. It also supports structured material requests, streamlines procurement with automatic purchase order creation, and provides timely reminders and status updates to ensure that service tasks are executed efficiently and without delays.
Key Features
Alert service staff automatically when spare parts become available in inventory
Manage material requests with approval workflows and status tracking
Auto-generate purchase orders for required spare parts to expedite procurement
Send notifications upon ticket creation or resolution to relevant stakeholders
Schedule reminders for pending service tasks or appointments
Benefits
Ensures technicians are informed promptly about parts availability
Streamlines procurement through automated purchase requests and order creation
Improves service responsiveness with timely ticket and workflow alerts
Reduces manual task handling with structured material request and notification processes
Enhances operational efficiency and customer satisfaction through organized service management
Compatibility & Technical Details
Technical Name: jt_service_management
License: OPL-1 (Odoo Proprietary License)
Required Modules:
Inventory
Purchase
Repair or Service Ticket Management
Discuss (mail)
Installation Steps:
Ensure that the required dependencies—Inventory, Purchase, Discuss, and any service/ticket management modules—are installed in your Odoo environment.
Install this service management module within your system.
Configure notification settings for spare parts availability, define material request workflows, and specify auto-generation rules for purchase orders.
Monitor service task progress, receive alerts, and manage procurement activities seamlessly from within the service environment.
Screenshots
Service Management
5. PO Creation for Missing Material
How missing parts can be ordered directly from service ticket.
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6. Notification for Service Center
How notification or reminder sent to service department employee based on different roles and responsibilities.
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7. Email notification when item received/collected by customer
How the email notification sent to customer when item collected by customer.
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8. Email notification on ticket registration
How we can sent email notification on ticket registration inside system.
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9. Email Notification for available spare parts.
How notification for spare parts availability sent.
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Technical Help & Support
We offer free support of 1 hour if you are facing any issue with installation or setup. We make assure you are settting up with correct envirnment that our application support. We always welcome new changes/request be launch on the next revision of the applicaiton.
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Overview
Such modules collectively contribute to the efficiency and effectiveness of service management processes, ensuring that incidents are addressed promptly, resources are available when needed and stakeholders are kept informed throughout the service lifecycle.
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Features
Configuration management maintains a record of the organization and helps in understanding the configuration items and their impact on services.
The ticket process module involves the creation, tracking, and resolution of service-related issues or requests. It streamlines the workflow for managing incidents, service requests and other service-related tasks through a centralized ticketing system.
This module helps users and service providers to check the availability of services or resources. It could include features such as real-time availability status, scheduling tools, and resource allocation to ensure that services can be delivered when needed.
The material request module handles the process of requesting and managing materials or resources needed for service delivery. It may involve creating requests, approvals and tracking the status of material procurement for various service activities.
This module is specifically focused on the creation of purchase orders (POs) for spare parts. It streamlines the procurement process by automating the generation of purchase orders when spare parts are needed.
This module provides a reminder system for service centers to ensure timely actions on pending tasks, appointments or service-related activities. It helps in managing schedules and ensuring that service commitments are met.
This module sends email notifications to relevant parties when a service ticket has been collected or resolved. It keeps stakeholders informed about the status of their requests and helps maintain transparency in the service delivery process.
This module triggers email notifications to relevant individuals when a new service ticket is created. It ensures that stakeholders are promptly informed about the initiation of a service request or incident, facilitating timely response and resolution.
This module generates notifications when spare parts become available in the inventory. It helps service providers and technicians stay informed about the availability of necessary components, ensuring that they can fulfill service requests without delays.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.